wijjyYour Windows computer, fixed while you watch.
Wijjy checks your whole computer, fixes what's wrong, and tells you what it's doing in plain words. When it's done, it leaves you a receipt and removes itself.
Every dollar comes back, automatically.
- No subscription
- No name, email or phone number*
- You see what Wijjy is doing
- Asks before changing what you set up
What Wijjy fixes
The problems people bring us most. Yours isn't here? See the full list below.
My computer is slow
Wijjy finds what's dragging it down and clears what it safely can.
My printer stopped printing
Wijjy finds why and gets it going again. Then you print a test page together.
The internet works, but pages won't load
Wijjy looks for the settings and add-ons that get in the way.
Pop-ups and ads keep appearing
Wijjy finds the browser add-ons and permissions behind them, and clears them out.
I can't hear any sound
Wijjy checks the computer's sound setup, then helps you check the speakers.
Is my computer protected?
Wijjy checks your antivirus and Windows Update, and tells you plainly.
Wijjy checks all of this on every visit, and fixes what it safely can. Anything it can't fix, it tells you honestly, and it goes on your receipt.
See everything Wijjy checks
Speed and startup
- Programs that start with Windows
- A disk that's nearly full
- Memory, and how long since the last restart
- Background services
Internet and browsers
- Downloads that fail or get stuck
- Proxy and DNS settings, and the hosts file
- Browser add-ons you didn't install
- Sites allowed to send pop-ups
Safety
- Remote-access tools someone could use to get in
- Windows' own remote sign-in
- Another antivirus that switched off Windows' own protection
- Windows Update stuck or failing
Printers and sound
- The Windows printing service
- Printers that are stuck or missing
- Sound devices and drivers
Comfort
- Bigger text and a bigger screen
- A dark look for easier reading
How a visit works
One visit, from start to goodbye. You don't need to know anything about computers.
Start a visit
Tell us what's wrong if you like. It's optional and anonymous.
Open Wijjy
Open the download. Windows asks if you're sure, and you choose Yes.
Watch and chat
Wijjy checks your computer and fixes things while you watch. It asks when it needs you.
Receipt and goodbye
You get a receipt of everything done. Then Wijjy removes itself.
You're in the loop the whole time
- Wijjy tells you what it's doing, in plain words
- When it needs you, the answers are one click away
- Not sure? "Please explain" is always there
- Chat by typing. Voice is coming soon.
- Say stop at any time
We don't want your personal information
Most computer help starts with a form. Wijjy doesn't have one.
- No name
- No email
- No phone number
- No account or password
We don't ask for any of it, and we don't keep any of it. Your visit is tied to your purchase, not to you.
* Card payments go through a payment processor, Stripe. Stripe asks for an email address so it can send you a payment receipt. That stays with Stripe. Wijjy doesn't take it.
What Wijjy leaves, and what it doesn't
When the visit is over, Wijjy removes itself. Two things stay on your desktop, on purpose.
Your receipt
Everything Wijjy checked and changed, with times. ✓ for done, ! for anything still open.
A shortcut back
For next time. It opens wijjy.com, nothing more.
Nothing else
No program left running, no account, no email.
Start a visit
One visit, one price, paid once. No subscription, nothing that renews.
- Is it a subscription?
- No. You pay for one visit, once. Nothing renews and nothing is charged later. Need Wijjy again? Start a new visit.
- What if Wijjy can't fix it?
- It tells you honestly what it found, and your receipt says so.
- What if I don't use it?
- If Wijjy isn't used within 24 hours, every dollar comes back automatically. You don't have to ask.
- Do I need to sign up?
- No. No name, no email, no phone number, no password. (Stripe asks for an email for its payment receipt; Wijjy doesn't take it.)
- Does it work on a Mac?
- Not yet. Wijjy is for Windows computers.
Anonymous. No name or account attached. Wijjy reads it before starting.
Money comes back. If Wijjy isn't used within 24 hours of purchase, every dollar is refunded automatically.
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